Privacy Policy
Privacy Policy
Last Updated: 2 July 2026
A. Who we are and how this policy applies
- This policy applies to the website operated at aiautomationhub.digital, an educational resource about business process automation, referred to as "we", "us" or "the site".
- We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained within it.
- This is an informational website. We do not sell software, process payments, or deliver implementation services.
B. What personal information we collect
- Contact details you provide voluntarily through the contact form, including name, email address, phone number and message content.
- Technical information collected automatically, such as browser type, approximate location derived from IP address, and pages visited, where cookies or similar technologies are enabled.
- We do not knowingly collect financial account details, government identifiers, or sensitive information as defined under the APPs.
C. How we use personal information
- To respond to enquiries submitted through the contact form.
- To understand general site usage patterns and improve article content, where analytics cookies are accepted.
- To meet legal obligations, including responding to lawful requests from Australian regulatory authorities.
D. Disclosure of personal information
- We do not sell or trade personal information to third parties.
- Information may be disclosed to service providers who host this website or support its technical operation, solely for that purpose.
- Information may be disclosed where required by Australian law or a valid legal process.
E. Cookies and tracking
- This site uses a cookie consent tool allowing you to accept or decline non-essential cookies, including analytics categories.
- Further detail is available in our Cookie Policy.
F. Data security and retention
- We take reasonable technical and organisational steps to protect personal information from misuse, loss or unauthorised access.
- Contact form enquiries are retained only as long as reasonably necessary to address the enquiry and applicable record-keeping obligations.
G. Your rights and how to contact us
- Under the Privacy Act 1988 (Cth), you may request access to, or correction of, personal information we hold about you.
- You may also lodge a complaint about how we've handled personal information, and if unresolved, escalate it to the Office of the Australian Information Commissioner (OAIC).
- To make a request, contact us at info@aiautomationhub.digital or +61 8 8372 7888, or write to 22 B26, Wayville SA 5034.