Accessibility Statement
Last updated 2 July 2026. This page covers how we approach web accessibility, and why it matters even more once automated messages are involved.
What standard are we aiming for?
We aim to align this site with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, a widely recognised international benchmark for accessible web content. That includes structuring pages with proper headings, ensuring colour contrast is readable, keeping navigation operable by keyboard alone, and describing images with meaningful alternative text rather than decorative filler.
What features are already in place?
Every image on this site includes descriptive alternative text. Headings follow a logical order so screen reader users can jump between sections sensibly. Interactive elements like buttons and links are large enough to select comfortably on a touchscreen, and focus states remain visible when navigating with a keyboard. Text can be resized in the browser without breaking the layout, and colour is never used as the only way to convey meaning.
Why does accessibility matter when the topic is automation?
Because automated messages, an invoice reminder, an appointment confirmation, land in someone's inbox with no person on the other end to clarify anything. If that message is dense, jargon-heavy, or relies on colour alone to signal urgency, it can quietly exclude the very people it was meant to help. We think about that constantly while writing walkthroughs, and we'd encourage anyone building their own automated messages to do the same. Plain language and a clear structure carry more of the weight than people usually give them credit for.
What are the current limitations?
This site is reviewed periodically rather than continuously, so there may be occasional gaps we haven't caught yet, particularly as new content is published or the design evolves. We don't consider this a finished, permanent state. It's an ongoing commitment rather than a one-time checklist.
How can you report an accessibility issue?
If something on this site is difficult to use with assistive technology, or a page doesn't behave the way you'd expect, we'd genuinely like to know. Reach us at info@aiautomationhub.digital or by phone at +61 8 8372 7888, and describe the page and the issue as specifically as you can. We review feedback like this as part of our ongoing content updates.